Location: Singaperumal Koil, Chengalpattu, Tamil Nadu
Job Summary
We are looking for an experienced CRM Executive with a minimum of 2 years of experience in the Real Estate industry to manage customer relationships, handle enquiries, coordinate with sales teams, and ensure effective customer follow-ups.
Key Responsibilities
- Handle customer enquiries related to residential plots, villas, and properties.
- Manage leads and maintain customer information in the CRM software.
- Follow up with potential customers through calls and WhatsApp.
- Coordinate site visits and property visits.
- Track leads, sales pipelines, and customer interactions.
- Coordinate with the sales team regarding customer requirements.
- Handle customer queries and provide timely updates.
- Maintain daily CRM reports and follow-up records.
- Ensure proper customer relationship management throughout the sales process.
Requirements
- Minimum 2 years of experience in CRM.
- Real Estate industry experience is mandatory.
- Good communication and customer-handling skills.
- Knowledge of CRM software and lead management.
- Valuable follow-up and coordination skills.
- Ability to manage multiple customer enquiries.