We are looking for a Customer Support Executive to handle customer inquiries, resolve complaints, provide accurate information, and ensure a positive customer experience.
Key Responsibilities:
- Handle customer calls, emails, and inquiries.
- Resolve customer queries and complaints professionally.
- Provide information about products and services.
- Follow up with customers to ensure issue resolution.
- Maintain customer records and update databases.
- Coordinate with internal departments to resolve customer issues.
- Ensure customer satisfaction through effective communication.
Required Skills:
- Valuable verbal and written communication skills.
- Basic computer knowledge (MS Excel, Email).
- Problem-solving and customer-handling skills.
- Patience, professionalism, and a positive attitude.
- Freshers and experienced candidates can apply.