Key Responsibilities

- Handle client queries regarding shipments and provide timely updates.
- Maintain good relationships with clients and ensure customer satisfaction.
- Coordinate with internal teams.
- Resolve customer complaints and shipment-related issues.
- Maintain customer records, daily shipment reports (DSR) and follow-ups.
- Collect customer feedback and suggest service improvements.

Required Skills & Qualifications
- Minimum 3-5 years of experience in Customer Service or Client Relationship Management.
- Good communication and interpersonal skills.
- Strong problem-solving and customer-handling abilities.
- Ability to multitask and manage time effectively.
- Customer-focused, proactive and professional attitude.
- Graduate or Postgraduate in any discipline.

Interested candidate can share their resume at the following WhatsApp - (phone hidden) / 95996 51700

E- Mail - [email protected]

Pay: ₹35,000.00 - ₹45,000.00 per month

Advantages

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Noida)
🏢 Expedite Impex
📍 Noida