Company Description Derma Redefined by Dr. Sampurna is a dermatological clinic based in Ghaziabad, India, focused on providing specialized skin, hair, and aesthetic treatments. The clinic emphasizes patient-centered care, combining clinical expertise with modern dermatological procedures.

It serves a diverse patient base seeking both medical dermatology and cosmetic solutions. Team members work in a professional, clinic-based environment with opportunities to contribute to high-quality patient experiences and service standards.

Role Description This is a full time, on-site Customer Relations Executive role located in Ghaziabad.

The Customer Relations

Executive will be responsible for calling inquiries, managing appointments, and record keeping. The role involves guiding patients through service details and convert potential leads. The executive will handle and support follow-up communication, and contribute to clinical success.



The position requires consistent professional communication, attention to detail, and adherence to clinic standards.

Qualifications

- Strong interpersonal skills to build rapport with patients and maintain a professional, courteous demeanor.
- Experience in client relations and customer satisfaction, with the ability to manage lead
- Clear and confident communication skills, both verbal and written, in English and local languages as needed.
- Computer literacy and familiarity with clinic management or CRM software is a must
- Prior experience in healthcare, hospitality, or service-oriented roles is preferred.
- Ability to work on-site full time in Ghaziabad, including weekends or extended hours as required.
- Minimum high school diploma; a degree in hospitality, administration, or related fields is beneficial.

📌 Customer Relations Executive (Ghaziabad)
🏢 Derma Redefined by Dr Sampurna
📍 Ghaziabad