- Master Data Management (MDM).
- Hands-on experience in Customer Master Data Management.
- SAP Customer Master Data Creation and Maintenance.
Key Skills Required
- Customer Master Data Creation, Modification and Maintenance.
- Customer Data Validation and Quality Checks.
- SAP Master Data Management.
- Customer Data Governance and Compliance.
- Data Cleansing, Deduplication and Standardization.
- Data Analysis and Reporting.
- MS Excel, Access, PowerPoint and Word.
- SOX Controls and Audit Compliance.
- Process Documentation and SOP Management.
- Stakeholder Management.
- Solid Analytical and Problem-Solving Skills.
Key Responsibilities
- Create, maintain and update Customer Master Data in SAP.
- Handle customer creation, modification, extension and deletion requests.
- Validate customer information and ensure data accuracy and completeness.
- Perform customer master data cleansing, deduplication and standardization.
- Identify and resolve customer data discrepancies within agreed TAT/SLA.
- Ensure compliance with data governance policies, SOX controls and audit requirements.
- Maintain customer master data documentation and SOPs.
- Coordinate with business stakeholders to understand and fulfil customer data requirements.
- Perform periodic data-quality checks and audits.
- Prepare reports and provide regular updates on master data activities.
- Identify opportunities for process improvement and automation.
- Support training and knowledge transfer for new team members.
Important Requirement Hands-on experience in Customer Master Data Management (MDM) is mandatory. Candidates should have practical experience in customer master creation, maintenance, modification and validation, preferably in SAP.