Job highlights

- Graduate / 12th Pass (depending on company requirement).

- Fresher or 0-2 years of experience in customer support

- Required Skills

- Good communication skills (Hindi basic English).

- Willingness to learn

Job Location: Rithala - Rohini New Delhi

Job Title: Customer Care Executive

Job Summary

We are looking for a Customer Care Executive to handle customer queries, complaints, and service requests efficiently. The candidate will be responsible for ensuring timely response and resolution, while maintaining a high level of customer satisfaction.

Responsibilities

- Handle incoming customer calls, emails, and WhatsApp queries.

- Provide accurate information about products and services.

- Register complaints of All Products.

- Coordinate with internal teams (Service, Technical, etc.) for issue resolution.





- Maintain records of customer interactions and update CRM systems.

Required Skills

- Valuable communication skills (Hindi basic English).

- Basic computer knowledge (MS Excel, Email handling).

- Problem-solving

- Customer-handling

- Handling high call volumes

- Work under pressure

- Positive attitude

- Willingness to learn

Qualifications

- Graduate / 12th Pass (depending on company requirement).

- Fresher or 0-2 years of experience in customer support.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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