- Full time graduate with expertise in cash handling and branch operations
- Identify and manage high transacting and depleting customers, handle cash receipts/payments, process retail FX/gold sales/prepaid cards, execute funds transfers and account closures, ensure error-free transactions and customer service, resolve teller area complaints
Responsibilities Identify high transacting customers and reduce the transactions of these customers.
Identify Depleting customers and control them
Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors
Cash balancing and Cash bundling
Processing of Retail FX postings / Gold sales/Pre Paid Cards
Executing of funds transfer/ FD closure / Account Closure Custodian for teller box Custodian for cheque drop boxes
Ensure error free transactions of receipts & payments.
Ensure highest level of customer service.
Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area
PLEASE NOTE FULLTIME GRADUDATION IS MANDATORY.
📌 Customer Care Executive - Cashier (Bharuch)
🏢 HDFC Bank
📍 Bharuch
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