Customer Care Executive - Cashier (Bharuch)

Customer Care Executive - Cashier (Bharuch)

13 Nov
|
HDFC Bank
|
Bharuch

13 Nov

HDFC Bank

Bharuch

Job highlights

- Full time graduate with expertise in cash handling and branch operations
- Identify and manage high transacting and depleting customers, handle cash receipts/payments, process retail FX/gold sales/prepaid cards, execute funds transfers and account closures, ensure error-free transactions and customer service, resolve teller area complaints

Responsibilities Identify high transacting customers and reduce the transactions of these customers.

Identify Depleting customers and control them

Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors

Cash balancing and Cash bundling

Processing of Retail FX postings / Gold sales/Pre Paid Cards

Executing of funds transfer/ FD closure / Account Closure Custodian for teller box Custodian for cheque drop boxes

Ensure error free transactions of receipts & payments.

Ensure highest level of customer service.

Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area

PLEASE NOTE FULLTIME GRADUDATION IS MANDATORY.

📌 Customer Care Executive - Cashier (Bharuch)
🏢 HDFC Bank
📍 Bharuch

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