Customer Care Executive (Greater Noida)

13 Nov

Amora Home and Lifestyle

Greater Noida

13 Nov

Amora Home and Lifestyle

Greater Noida

Role & responsibilities

Key Responsibilities

- Handle customer queries via email, WhatsApp, and calls

- Manage order tracking, delivery updates, and issue resolution

- Coordinate with logistics partners for dispatch, delays, and RTO cases

- Assist customers with exchanges, complaints, and product guidance

- Maintain response timelines and ensure high customer satisfaction

- Update internal systems and maintain communication records

Preferred candidate profile

- Experience: 35 years (E-commerce/customer support preferred)

- Positive spoken and written English

- Comfortable with Excel and basic systems

- Polite, patient, and solution-oriented approach

📌 Customer Care Executive (Greater Noida)
🏢 Amora Home and Lifestyle
📍 Greater Noida

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