Customer Care Executive (Indore)

13 Nov

Altruist Customer Management India Private

Indore

13 Nov

Altruist Customer Management India Private

Indore

· Handle inbound and outbound calls related to products, services. · Resolve customer queries and concerns efficiently while maintaining a positive experience. · Escalate unresolved or complex issues to the appropriate department/team. · Maintain a record of customer interactions, follow-ups, and resolutions in the CRM system. · Educate customers about recent insurance products and services that meet their needs. · Meet or exceed individual performance metrics (calls handled, resolution time, etc.). · Adhere to compliance guidelines, company policies, and industry standards.

📌 Customer Care Executive (Indore)
🏢 Altruist Customer Management India Private
📍 Indore

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