- Handle customer queries,complaints,and feedback efficiently while ensuring timely resolution and maintaining solid customer relationships aligned with company policies.
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
CUSTOMER RELATIONSHIP MANAGER
Responsible for maintaining client relationships, managing sales pipeline, and ensuring customer satisfaction
- Manage and maintain customer relationship management (CRM) systems by updating customer data, tracking interactions, and ensuring data accuracy across platforms to support business decisions and enhance customer engagement strategies.
- Coordinate with sales, marketing, and support teams to streamline customer communication, monitor leads,
and improve conversion rates through effective follow-ups and campaign tracking.
- Analyze customer behavior and generate reports on customer trends, feedback, and satisfaction levels to help improve service quality and retention strategies.
- Handle customer queries, complaints, and feedback efficiently while ensuring timely resolution and maintaining strong customer relationships aligned with company policies.
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.