Roles & Responsibilities

- Handle incoming and outgoing calls with B2B customers in Malayalam.

- Communicate with dealers, distributors, retailers, and business partners.

- Generate current B2B leads and follow up on potential customers.

- Explain company products, pricing, schemes, and offers to customers.

- Follow up on pending orders, payments, and customer requirements.

- Maintain customer information, sales records, and follow-up details in CRM software.

- Coordinate with the sales, dispatch, and accounts teams for order processing.

- Build and maintain strong relationships with existing customers.

- Identify customer requirements and convert enquiries into sales.

- Prepare daily call reports, follow-up reports, and sales updates.

Required Skills

- Fluency in Malayalam (Mandatory).

- Good communication and convincing skills.

- Basic knowledge of MS Excel and computer operations.

- Customer handling and relationship management.

- Follow-up and negotiation skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 CRM Executive - Malayalam (Madurai)
🏢 Sathyam Group of Companies., Madurai
📍 Madurai