Company Description FHRM LLP (Fidelity Healthcare Receivables Management Pvt Ltd) is a knowledge process outsourcing enterprise based in India, serving healthcare organizations across the United States. The company focuses on improving business processes for clients in the healthcare industry through specialized, process-driven services.
FHRM LLP supports its partners with operational efficiency and compliance in complex healthcare environments. Team members collaborate with international clients and gain exposure to diverse healthcare systems and practices.
Role Description The Credentialing Specialist is a full time, on-site role based in Gurgaon. This role is responsible for managing credentialing processes for healthcare providers, including gathering, verifying, and maintaining documentation for medical staff credentialing and payer enrollments.
The Credentialing
Specialist will review applications, follow up with providers and external agencies, and ensure compliance with Medicare and other regulatory requirements. Day-to-day tasks include data entry into credentialing systems, tracking application status, resolving discrepancies,
and responding to provider and client inquiries. The role also involves close collaboration with internal teams to meet timelines, maintain accurate records, and support continuous process improvements.
Qualifications
- Candidates should possess skills in Credentialing and Medical Staff Credentialing for healthcare providers.
- Candidates should possess strong Communication and Customer Service skills for interacting with clients and providers.
- Candidates should possess working knowledge of Medicare and related payer requirements.
- Candidates should have attention to detail, ability to manage multiple tasks, and strong organizational skills.
- Candidates should be comfortable working with databases and MS Office tools, especially Excel and Word.
- Candidates should ideally have prior experience in healthcare KPO, revenue cycle management, or provider credentialing.
- Candidates should have a diploma or degree in any discipline; education in healthcare administration or a related field is an advantage.