Job highlights

- 1-3 years experience in Community Management or Workspace Operations, preferably in coworking or hospitality

- Manage member relations, organize events, coordinate with internal teams, oversee facility operations, and support member onboarding and renewals

Role & responsibilities

Act as the primary point of contact for members, guests, and visitors.

- Build and nurture a vibrant coworking community through regular engagement.

- Ensure a seamless onboarding experience for new members.

- Address member queries, concerns, and service requests promptly.

- Maintain robust relationships with members to improve satisfaction and retention.

- Plan and organize networking events, workshops, and community activities.

- Coordinate with Sales, Operations, Housekeeping, IT, and Facility teams to resolve operational issues.

- Monitor meeting room bookings and workspace utilization.

- Ensure the coworking space remains clean, organized, and operational at all times.





- Conduct regular facility inspections and report maintenance requirements.

- Assist in member renewals and upselling additional services.

- Collect member feedback and recommend service improvements.

- Maintain accurate records of member data, occupancy, and daily operational reports.

- Ensure compliance with company policies, safety standards, and operational procedures.

- Support marketing initiatives by promoting community events and member engagement activities.

- Create invoices and payment collection

Preferred candidate profile

- 1-3 years of experience in Community Management, Hospitality, Customer Success, Front Office, or Workspace Operations.

- Experience in coworking, hospitality, hotels, serviced offices, or customer-facing industries is preferred.

📌 Community Executive (Mumbai Suburban)
🏢 YesssWorks
📍 Mumbai Suburban