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Key Responsibilities
- Follow up with customers for pending and overdue payments.
- Visit retailers/dealers/distributors for payment collection when required.
- Maintain customer-wise outstanding and collection records.
- Coordinate with Sales and Accounts teams regarding payment status.
- Track invoices, due dates and customer payment commitments.
- Update daily collection details and submit reports to management.
- Handle customer queries related to outstanding payments and invoices.
- Maintain proper records of collections and payment receipts.
- Escalate long-pending or disputed payments to the reporting manager.
- Achieve assigned collection targets within timelines.
Candidate Profile
- 1–3 years of experience in FMCG Collection, Field Collection, Recovery or Payment Collection.
- Experience with retailers, dealers or distributors preferred.
- Good communication and negotiation skills.
- Basic knowledge of MS Excel and collection reporting.
- Willingness to travel locally for field collections.
- Target-oriented, responsible and valuable at customer follow-up.
- Candidates from Govandi, Deonar, Mankhurd, Chembur and nearby areas preferred.
📌 Collection Executive (Mumbai)
🏢 RECEX
📍 Mumbai