Hiring Requirement at BiPIX

Client Servicing & Production Executive

Company: BiPIX

Location: Bhandup, Mumbai

Experience: 1 to 2 years (exceptional freshers with relevant internships may be considered)

Employment: Full-time

Fixed Salary: Up to 30,000 per month (CTC)

Performance Incentive: Up to 5,000 per month at target achievement, paid quarterly

Annual Target CTC: Up to 4.20 LPA

Reporting To: Founder / Creative Director

About BiPIX

BiPIX is a creative photography and videography business offering wedding photography, pre-wedding shoots, product photography, commercial shoots, event coverage and visual content production.

We are looking for a proactive, organised and client-focused professional who can manage the complete coordination of projects, from incoming enquiries to final delivery.

Key Responsibilities

1. Lead Management & Client Communication

- Manage incoming leads from WhatsApp, Instagram, website, calls and referrals.
- Understand client requirements, budgets, shoot dates and deliverables.
- Prepare and share proposals and quotations based on approved pricing.
- Follow up regularly with prospective clients to convert enquiries into bookings.
- Coordinate client meetings and maintain professional communication.

2. Shoot Planning & Production Coordination

- Plan and coordinate wedding, product, event and commercial shoots.
- Prepare shoot schedules, timelines, checklists and production briefs.
- Coordinate with photographers, videographers, assistants, editors and other crew members.
- Arrange props, studios, equipment, freelancers,



locations and other shoot requirements.
- Ensure all arrangements are confirmed before the shoot.

3. External Team & Vendor Management

- Identify and coordinate freelance photographers, videographers, editors and production partners.
- Manage outsourced projects and track vendor commitments.
- Negotiate vendor rates within approved budgets.
- Maintain a reliable vendor and freelancer database.

4. Project Tracking & Delivery

- Manage project timelines from booking through shoot execution, editing and final delivery.
- Follow up with internal and external teams on pending tasks.
- Coordinate client feedback and revisions.
- Ensure deliverables are completed within committed timelines.
- Escalate potential delays or quality concerns promptly.

5. Payment & Operational Coordination

- Follow up on booking advances and outstanding client payments.
- Track project expenses and vendor payments.
- Maintain records of leads, quotations, confirmed bookings and project status.
- Prepare weekly reports covering enquiries, conversions, ongoing shoots and pending deliveries.

Candidate Requirements

- 1 to 2 years of experience in a photography studio, production house, event company,



wedding planning business or creative agency.
- Strong English and Hindi communication skills.
- Excellent coordination, planning and follow-up abilities.
- Comfortable communicating with clients and external vendors.
- Positive knowledge of Excel, Google Sheets, Google Drive and WhatsApp Business.
- Basic understanding of photography and video production workflows is an advantage.
- Ability to manage multiple assignments and last-minute changes.
- Willingness to coordinate weekend or on-location shoots when required, with working arrangements communicated in advance.

Key Performance Indicators

KPI

Target

Lead response - Within 30 minutes during working hours

Lead tracking - 100% enquiries recorded

Lead follow-up - At least 95% within agreed timelines

Shoot readiness - 100% pre-shoot checklists completed

Project delivery - At least 95% on-time delivery

Client satisfaction - Minimum 4.5/5 average feedback

Operational reporting - Weekly status report

Structure

- Fixed monthly CTC: Up to 30,000
- Target monthly performance incentive: 5,000
- Variable incentive paid quarterly based on lead management, conversion, delivery, client satisfaction and operational performance
- Additional growth incentives may be introduced based on business performance
- Compensation review based on performance and business requirements.

Career Growth The selected candidate will have an opportunity to grow into a Client Servicing & Production Manager role as BiPIX expands.

📌 Client Servicing & Production Executive (Mumbai)
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