13 Nov
|
ODigMa
|
Bengaluru
About The Role
Great client relationships are built on strategy, communication, and a strong understanding of business goals.
We're looking for an Account Manager who can take ownership of key client relationships, translate business objectives into effective digital strategies, and drive meaningful outcomes. The role involves working with energetic, content-driven digital platforms, understanding audience behaviour, identifying growth opportunities, and ensuring seamless execution across multiple digital marketing functions.
You'll work closely with internal teams across SEO, content, social media, creative, and paid media to ensure every initiative is aligned with client expectations and delivers measurable impact.
If you're someone who enjoys combining client management, digital strategy, data, and a little bit of problem-solving, we'd love to hear from you!
What You'll Be Doing
- Act as the primary point of contact for clients, building strong relationships and ensuring effective day-to-day communication.
- Understand client business objectives, digital presence, target audiences, and evolving requirements to develop relevant marketing strategies.
- Plan and coordinate digital marketing initiatives across SEO, social media, paid campaigns, content, and other relevant channels.
- Work closely with internal teams to ensure timely execution of campaigns, content initiatives, and digital deliverables.
- Monitor website performance, audience engagement, traffic trends, and campaign metrics to identify opportunities for improvement.
- Analyse performance data and translate insights into actionable recommendations for better visibility, reach, and engagement.
- Prepare and present periodic performance reports, account updates, and strategic recommendations.
- Proactively identify opportunities to improve account performance, introduce new initiatives, and expand the scope of engagement.
- Manage project timelines, deliverables, budgets, and client expectations while ensuring smooth coordination across teams.
- Stay updated with digital trends, evolving audience behaviour, and platform developments to bring fresh ideas to the table.
What We're Looking For
- 3–5 years of experience in Account Management, Client Servicing, or Digital Marketing, preferably in a digital agency or content-driven digital environment.
- A good understanding of digital marketing channels, particularly SEO, content marketing, social media, and paid media.
- Exposure to website-led businesses, high-volume content platforms, or audience-focused digital ecosystems would be an added advantage.
- Ability to understand website traffic, audience engagement, content performance, and digital growth metrics.
- Familiarity with tools such as Google Analytics 4, Google Search Console, Google Ads, Meta Ads Manager, SEMrush/Ahrefs, and reporting platforms.
- Excellent communication, presentation, and stakeholder management skills.
- Strong analytical thinking with the ability to interpret data and suggest practical solutions.
- Ability to manage multiple priorities while maintaining attention to detail and ownership.
- A proactive, organised, and solution-oriented approach to client management.
Why Join Us?
- Work on exciting digital accounts with diverse business objectives.
- Collaborate with teams across strategy, content, creative, SEO, and performance marketing.
- Take ownership of meaningful client relationships and contribute to their digital growth.
- Get opportunities to think strategically, experiment with ideas, and make a measurable impact.
- Be part of a fast-paced setting where initiative, ownership, and fresh thinking are valued.
Strong relationships. Smarter digital strategies. Meaningful impact. Skills: ownership,account management,client servicing,client success,management,media & entertainment
📌 Client Servicing Executive (Bengaluru)
🏢 ODigMa
📍 Bengaluru