Role Description The COO will lead the brand's next phase of sustainable growth by translating the vision into a scalable commercial and operational strategy. Working closely with the Founders, the COO will assume end-to-end accountability for business performance and will be instrumental in building the brand into a commercially robust, operationally disciplined, and consumer-centric brand.
Key Responsibility
- Lead sustainable business growth.
- Develop operational strategies aligned with company objectives, budget, and brand image
- Translate the brand's vision into a scalable commercial and operational strategy.
- Assume end-to-end accountability for business performance.
- Build a commercially strong and operationally disciplined brand.
- Build a consumer-centric brand.
- Supply chain management
- Supervising operations and optimizing processes
- Identifying areas for improvement
- Analyzing daily and monthly tasks
- Managing operations and workflows
- Defining and implementing strategic objectives
- Maintaining relationships with clients, suppliers, and partners
- Ensuring compliance with applicable laws and regulations
- Introducing new protocols to teams
Requirements
- Education:
Master’s degree in Business Administration, Retail Management or a related field.
- Experience: 12 - 15 years of experience in retail operations management, with a proven track record of leadership.
- Industry Knowledge : Familiarity with the operational procedures at all levels of the organization
- Analytical Skills: Strong analytical and problem-solving skills. Strong analytical and data-driven mindset that translates into leadership skills
- Leadership Abilities: Ability to inspire employees to live up to their potential and optimize their productivity
- Communication: Excellent verbal and written communication skills, with an ability to collaborate effectively across all levels of the organization.
- Financial Acumen: Strong budget management and financial forecasting skills.
- Technology Proficiency: Familiarity with retail management software and point of sale systems.
- Flexibility: Willingness to travel and work flexible hours as needed.
- Certifications: Relevant certifications in retail management are a plus.