Job Title: Central Reservations – Hotel Industry

Company: The Album Hospitality

Department: Central Reservations

Location: Hyderabad, Telangana

Work Mode: On-site – Corporate Office

Job Type: Full-time | Permanent

The Album Hospitality is looking for a skilled Central Reservations professional to manage hotel booking operations and reservation coordination across its hospitality portfolio.

The candidate should have practical hotel reservations experience and be capable of handling guest enquiries, bookings, OTA platforms and coordination with hotel teams.

Key Responsibilities

· Handle hotel booking enquiries through calls, emails and online platforms.

· Manage room reservations, confirmations, modifications and cancellations.

· Check room availability, room categories, rates and packages.

· Convert enquiries into confirmed bookings through effective communication and upselling.

· Manage bookings and inventory across OTAs such as MakeMyTrip, Booking.com, Agoda and Goibibo.

· Coordinate with hotel Front Office, Sales and Revenue teams.

· Maintain accurate reservation records and booking reports.





· Handle guest booking-related queries and ensure timely resolution.

· Coordinate reservations across multiple hotel properties.

Required Skills & Qualifications

· Relevant experience in hotel reservations or hotel Front Office operations.

· Understanding of hotel booking procedures and reservation systems.

· Knowledge of PMS, CRS and Channel Manager.

· Experience with hotel OTA platforms.

· Positive communication, coordination and problem-solving skills.

· Graduate or Diploma in Hotel Management / Hospitality or a relevant field preferred.

Industry Requirement: Candidates must have experience in hotels, hotel chains or resorts. Candidates from BPO, call centres, airline ticketing and travel agencies without hotel reservation experience will not be considered.

Apply: Send your updated resume to [email protected]

Pay: ₹20,000.00 - ₹35,000.00 per hour

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Central Reservations - Hotel Industry (Hyderabad)
🏢 The Album Hospitality
📍 Hyderabad