- Fresher – ₹18,000 Take Home
- Experienced – Up to ₹ 24000 CTC
Job Summary We are hiring call center executives to handle inbound customer calls and provide roadside assistance support. The candidate will be responsible for understanding customer concerns, coordinating with service partners, and ensuring timely and professional customer service.
Responsibilities
- Handle inbound customer calls professionally.
- Understand customer requirements and provide appropriate roadside assistance.
- Coordinate with service partners for timely customer support.
- Update customer information and call details in the CRM/system.
- Handle customer complaints with patience and professionalism.
- Follow defined call handling processes, quality standards, and SLAs.
- Achieve daily productivity, quality, and attendance targets.
- Escalate unresolved customer issues to the team leader.
- Ensure customer satisfaction and first-call resolution wherever possible.
- Participate in training sessions and team meetings.
Requirements
- Degree/Diploma preferred.
- Freshers with good communication skills can apply.
- 0–2 years of experience in BPO, call center, or customer service preferred.
- Good communication skills in Hindi, English, and regional languages.
- Basic computer knowledge is required.
- Willingness to work in rotational shifts.
- Positive customer-handling and problem-solving skills.
Languages Required
Hindi + English
Kannada + English
Malayam + English
Benefits
- Competitive Take-Home Salary
- Training & Process Support
- Career Growth Opportunities
- Professional Work Environment
Interested candidates can apply with their updated resume. Pay: ₹18,000.00 - ₹24,000.00 per month
Benefits
- Food provided
- Provident Fund
Language:
- Hindi (Required)
Work Location: In person
📌 Call Center Executive (Perungudi)
🏢 IT Services and IT Consulting
📍 Perungudi
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