Languages Required: Telugu and Kannada

Job Responsibilities

- Handle incoming and outgoing calls from patients and prospective customers.
- Communicate effectively with patients in Telugu and Kannada.
- Explain hospital services, fertility treatments, and consultation procedures.
- Schedule doctor appointments and coordinate with respective branches.
- Follow up with patients regarding enquiries, appointments, and consultations.
- Maintain daily call records and update patient details in the CRM system.
- Respond to patient queries professionally and provide appropriate information.
- Coordinate with branch teams to ensure smooth patient communication.
- Achieve assigned daily and monthly call targets.

Required Qualifications
- Any Bachelor's Degree preferred.
- Positive verbal communication skills in Telugu and Kannada.
- Basic English communication skills.
- Basic computer knowledge and MS Office skills.




- Freshers and experienced candidates can apply.

Required Skills
- Excellent communication and interpersonal skills.
- Good listening and convincing abilities.
- Patient handling and customer service skills.
- Ability to handle multiple calls and follow-ups.
- Positive attitude and willingness to learn.

Preferred Experience
- Experience in a call centre, customer support, or healthcare sector is an added advantage.

Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month

Education

- Bachelor's (Preferred)

Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)

Language:
- Hindi (Preferred)

Work Location: In person

📌 Call Center Executive (Perambur)
🏢 ARC INTERNATIONAL FERTILITY u0026 RESEARCH CENTRE
📍 Perambur