We are looking for a detail-oriented and enthusiastic Business Facilitation Associate to assist MSMEs, manufacturers and entrepreneurs with seller onboarding, digital catalogue development and e-commerce export facilitation at the Business Facilitation Centre.
Key Responsibility :
· Handle walk-in enquiries and assist businesses with their queries and requirements.
· Support seller registration, account creation and marketplace onboarding.
· Assist businesses with documentation checklists and seller-readiness requirements.
· Coordinate product photography, digital cataloguing and product listing activities.
· Provide basic guidance on packaging, pricing, shipping and fulfilment options.
· Maintain business databases, CRM records and onboarding trackers.
· Coordinate workshops, training sessions and business outreach activities.
· Follow up with businesses on pending documentation and onboarding progress.
Requirement :
· Bachelor's degree in business administration, Commerce, Management or a related field.
· 2 years of experience in business operations, customer support, e-commerce or programme coordination.
· Basic understanding of digital marketplaces and online business operations will be preferred.
· Solid communication, coordination and organisational skills.
· Proficiency in MS Office, particularly Excel and data management.
· Comfortable interacting with business owners, manufacturers and entrepreneurs.
· Must be bilingual and well-versed in both Tamil and English (spoken and written).
📌 Business Facilitation Associate. (Tamil Nadu)
🏢 Ardent
📍 Tamil Nadu
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