Company Description Makunai Global is a leading CRM software company in India, providing an AI-powered platform that unifies Customer Relationship Management, WhatsApp automation, IVR, B2C commerce, and MSME workflow automation. Designed for rapid-growing startups and enterprise teams, the platform helps organizations streamline sales tracking, relationship management, CRM analytics, strategy, implementation, and daily operations. Headquartered in India and privately held, Makunai serves customers across sectors such as retail, financial services, real estate, logistics, manufacturing, and D2C commerce.

Its cloud-based solutions and digital tools, including Makunai CRM (Maglo CRM) and Makunai WhatsApp (Babbler), enable teams to automate communication, manage leads, monitor stock, and optimize distributor and inventory operations. With advanced features for stock management, logistics workflows, CRM data insights, and MSME payment automation, Makunai focuses on scalable, secure, and easy-to-use technology for next-generation businesses.

Role Description This is a full-time, on-site Business Development Executive (SaaS) role based in Noida.

The Business Development

Executive will identify and qualify new business opportunities, manage lead generation campaigns, and build a strong pipeline of prospective customers for Makunai’s CRM and communication solutions. The role includes conducting product demos, delivering value-focused presentations,



and collaborating with internal teams to design tailored SaaS solutions for clients. This person will nurture and manage key accounts, maintain accurate sales and pipeline reporting in the CRM, and support contract negotiations and deal closures.

The Business Development

Executive will also stay updated on industry trends, competitor offerings, and customer needs to inform sales strategy and contribute to revenue growth.

Qualifications

- Ability to drive New Business Development and Lead Generation, including prospecting, qualification, and pipeline management.

- Strong skills in Account Management and customer relationship building to support long-term partnerships.

- Solid Business acumen and understanding of SaaS, CRM, and digital transformation solutions.

- Effective Communication skills, including clear verbal and written communication and strong presentation abilities.

- Relevant experience in B2B sales or business development within SaaS or technology products.

- Proficiency using CRM tools for tracking leads, opportunities, and account activities.

- Bachelor’s degree in Business, Marketing, Technology, or a related field (or equivalent practical experience).

- Comfort working in a fast-paced environment with target-driven objectives and cross-functional collaboration.

- Knowledge of Indian MSME and enterprise market dynamics is an advantage.

📌 Business Development Executive (SaaS) (Noida)
🏢 MakunAI Global
📍 Noida