Job Title: Business Development Executive / Senior Business Development Executive

Experience: 1–6 Years

Function: Commercial – Sales

Reporting To: Manager - Business Development

Location: Trichy

Overview:

The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, Courier , Cargo and Parcel services, e commerce including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs) and Direct Companies The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies.

Job Purpose:

This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry.

Key Responsibilities

Sales & Revenue Growth

· Monitor and drive Area revenue performance to achieve targeted sales growth and profitability.

· Evaluate the profitability of key accounts and take corrective measures to achieve profit targets.

· Track product-wise yields regularly and develop action plans to meet set targets.

· Manage the end-to-end sales process for the Area, ensuring revenue growth for all products.

· Appointment of channel and franchise partners.

Sales Operations & Compliance

· Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners.

· Implement sales and marketing strategies to enhance market share and profitability

· Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments.





· Negotiate rates and service offerings with customers within set approval limits.

· Maintain and update prospect details in the system on a daily basis.

· Address and resolve customer service issues in coordination with internal and external stakeholders.

· Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability.

Drive Sales Capability: Collection & Remittance

· Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks.

People Management

· Guide and support the sales team to ensure high performance and goal alignment.

· Ensure optimal staffing levels within the Area sales team.

Qualifications

Education

· Graduate degree in Business Administration, Sales, Marketing, or a related field.

· An MBA or Postgraduate degree in Sales & Marketing is preferred.

Experience

· 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry.

· Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage.

Technical Skills & Experience

Core Technical Skills

· Strong understanding of sales processes, revenue management, and market expansion strategies.

· Experience in logistics, courier services, or supply chain management.

· Proficiency in using sales tracking tools using company software and applications.

· Knowledge of data analytics and business intelligence tools for tracking sales trends and performance.

Behavioural Competencies

· Result-Oriented: Solid drive to achieve sales targets and revenue growth.

· Customer-Centric: Ability to develop and maintain strong customer relationships.

· Analytical Thinking: Proactive approach to market analysis and business development.

· Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.

📌 Business development executive (logistics) (Tiruchirappalli)
🏢 Klarin Technologies
📍 Tiruchirappalli