Role & responsibilities

Key Responsibilities

- Identify and develop new business opportunities across SMEs, mid-market and enterprise accounts, specifically within the Mumbai market.

- Build and maintain relationships with C-suite executives, CIOs, CTOs, IT Heads, Operations Heads, Customer Experience Heads and Call Centre Heads.

- Leverage existing industry connections and professional networks to generate qualified business opportunities.

- Conduct client meetings, discovery sessions and in-person visits to understand business challenges and customer requirements.

- Deliver product presentations and demonstrations of canstring.ai call centre automation and analytics solutions.

- Understand customer workflows, call centre operations and business challenges to position relevant solutions.

- Work closely with the presales and technical teams to develop suitable solution proposals and presentations.

- Drive prospect engagement through LinkedIn, email, telephone outreach, networking and direct client interactions.

- Schedule and conduct meetings with key decision-makers and maintain a healthy sales pipeline.

- Follow up with prospects, manage sales opportunities and drive them towards successful business conversion.

- Coordinate with internal teams for POCs, technical discussions, proposals and commercial negotiations.

- Maintain accurate records of prospect interactions, meetings, follow-ups and sales pipeline activities.

- Track market developments, competitor offerings and emerging business opportunities.

Preferred candidate profile

- Bachelor's degree in Business,



Marketing, Engineering, IT or a related field.

- 2Years to 5 years of experience in B2B sales, business development or enterprise sales, preferably in the IT / SaaS / Technology industry.

- Prior experience in handling C-suite executives and senior IT decision-makers is strongly preferred.

- Valuable understanding of IT solutions, SaaS products, enterprise technology or software sales.

- Experience in conducting product demonstrations, client presentations and business meetings.

- Solid networking, prospecting, negotiation and relationship-building skills.

- Ability to independently identify prospects, initiate conversations and generate new business opportunities.

- Excellent verbal and written communication skills in English and Hindi. Marathi will be an added advantage.

- Must be comfortable with field visits, client meetings and travelling across Mumbai whenever required.

- Self-driven, target-oriented and capable of working in a growing sales environment.

Preferred Candidate Profile

- Candidates currently based in Mumbai or having strong professional connections within the Mumbai business market.

- Candidates with existing relationships across IT, BFSI, NBFC, Insurance, Wealth Management and other enterprise sectors.

- Prior experience selling IT services, SaaS platforms, automation solutions, CRM, contact centre solutions or enterprise software will be an advantage.

- Someone who is confident in independently managing conversations with senior management and business leaders.

📌 Business Development Executive IT Sales (Mumbai)
🏢 Mindpro Technologies
📍 Mumbai