Hi Good Evening,

Greetings from Virtusa.

Hope you are doing well.

We have an immediate job openings for Business Data Analyst in Chennai, TN, and we are looking for an Immediate Joiner****s.

Key Skills:Minimum 10+ years of experience in theIT Industry.

PrimarySkills: Infrastructure & Operations, Business Analysis, Data Analysis, KPI/KRA, Advanced DAX

Location: Chennai

Work Mode: Hybrid (3 Days Work From Office)

Interview Types:AI CBIE Interview + Virtusa Panel Interview + Client Interview

Kindly let me know if you are available for an AI CBIE Interview today or tomorrow.

After completing the AI Interview, I'll schedule your panel interview with the Virtusa panel ASAP.

If interested, Please share your Updated Resume, Recent Photo, and Photo ID Copy with the following details to my email: [email protected]

Virtusa - TAG Screening Information:

1. Full Name as per Aadhaar :
2. Contact Number :
3. Email Address :
4. Current Address with Pin Code :
5. Overall Experience in Years :
6. Current payroll Employer Name :
7. Current Salary (CTC) :
8. Expected Salary (CTC) :
9. Joining Availability/Notice Period :

To process your profile for the next steps of the hiring process, your profile needs to be added to the Virtusa career portal. Kindly apply your profile on our career portal against to the given Job ID to schedule your interview for this role.

Career Portal Link :https://www.virtusa.com/careers/job-search/global/en

Job IDs :P-103990

for Business Data Analyst in Chennai, TN:

The Role and Core Accountabilities:

- Support IT Infrastructure & Operations through service governance, scorecards, KPI/KRA tracking, dashboards, management reviews and continuous improvement. Partner with leadership, service owners, vendors and PMO

Mandatory Skills:
- Drive IT Infrastructure & Operations governance, review forums, performance tracking and action follow-up.
- Manage scorecards, KPI/KRA, service health, SLA, delivery performance, risks, compliance and improvement opportunities.
- Strong hands-on ServiceNow and Power BI, including dashboard creation,



Power Query, data visualization, metric reporting and executive storytelling.
- Advanced SQL: complex queries, joins, aggregations, subqueries, data extraction, manipulation and validation.
- ETL, data warehousing, staging and dimensional architecture knowledge.
- Strong data modelling: star/snowflake, normalization and fact/dimension relationships.
- Advanced DAX: custom measures, calculated columns and analytical expressions.
- Power BI workspace lifecycle, deployment pipelines, RLS/OLS security and governance controls.
- Analyze incidents, SLAs, backlog, productivity, compliance and trends for actionable insights
- Prepare executive presentations, governance packs, service review packs, scorecards and business review documents.
- Working knowledge of Agile and Jira for demand, backlog, workflow and reporting.
- Strong requirements gathering, process mapping, documentation, analytical and stakeholder management skills.
- Drive reporting automation, data quality, standardization, service visibility.

Mandatory Experience:
- Minimum 10 years overall experience in Business Analysis, IT Operations, Service Governance, PMO/Governance Reporting or related roles.
- Solid IT Infrastructure & Operations experience across service desk, network, server, cloud, database, storage and backup.
- Proven experience with scorecards, KPI/KRA frameworks, governance dashboards and leadership reporting.
- Strong ITIL/ITSM knowledge covering incident, problem, change, request, SLA and service performance management.
- Strong expertise in Power BI, SQL, DAX, ServiceNow, Excel, PowerPoint and Jira.

Preferred SKills:
- Exposure to AI-enabled analytics, report automation, data insights and Copilot/ChatGPT for DAX/SQL and reporting efficiency.
- Ability to structure ambiguous business problems into analytical questions, validate data and present trends/improvement opportunities to senior stakeholders.

If I missed your call, Kindly Email me / Text me to communicate Regards,

Bharani Dharan

HR | TAG | Virtusa

M: +91 95785 74799 | E: [email protected]

LinkedIn: https://www.linkedin.com/in/bharanidharansekar/

📌 Business Data Analyst (Bengaluru)
🏢 Virtusa
📍 Bengaluru