- 0-2 years experience in telecalling or sales with strong persuasion and CRM skills
- Make high volume outbound calls, manage leads, handle objections, achieve sales targets, and maintain CRM data
- Competitive base salary with performance-linked incentives
- Key Responsibilities :
- Outbound Calling : Make a high volume of outbound calls to prospective customers from a provided database or lead list.
- Sales Pitch : Clearly and convincingly communicate the features and advantages of our products/services to generate interest.
- Lead Management : Identify and qualify new sales leads through proactive telecalling.
- Customer Engagement : Build and maintain positive relationships with potential customers by understanding their requirements and offering suitable solutions.
- Objection Handling : Address customer questions, concerns, and objections effectively to move them through the sales cycle.
- Achieving Targets : Meet and exceed individual and team-based daily, weekly, and monthly sales targets.
- Data Management: Accurately document and update all customer interactions, details, and sales progress in the CRM (Customer Relationship Management) system.
- Follow-ups : Conduct timely follow-up calls with potential customers to nurture leads and close sales.
- Feedback :
Provide feedback from the market and customers to the management team to help improve products and strategies.
Required Skills and Qualifications
- Education: High School Diploma or equivalent. A Bachelor's degree is preferred.
Experience:
- 0-2 years of experience in telecalling, telemarketing, or a similar sales role. Freshers with excellent communication skills may be considered.
- Communication Skills: Exceptional verbal communication and active listening skills in [English and/or local language].
- Persuasion Skills: Proven ability to persuade and influence customers.
- Resilience: High level of motivation, resilience, and a positive attitude when facing rejection.
- Technical Skills: Basic computer proficiency and the ability to quickly learn new software, including CRM systems. Goal-Oriented: A strong desire to achieve targets and performance-based incentives.
Preferred Qualifications
Prior experience in a call center or outbound sales environment.
What We Offer
- A competitive base salary with an attractive performance-linked incentive structure.
- Comprehensive sales and product training.
- Opportunities for career growth and advancement within the sales team.
- A dynamic and supportive work environment.