We are looking for an experienced Business Analyst with strong airline domain and functional expertise to work closely with business and technology teams, translating airline business needs into clear functional requirements and user stories.
Key Responsibilities
Elicit, analyze, and document business and functional requirements (BRDs, FRDs, user stories)
Work with airline business stakeholders and delivery teams across the SDLC
Translate airline operational processes into system requirements
Support Agile ceremonies, backlog grooming, UAT, and production releases
Perform impact analysis and support change initiatives
Airline Domain Experience
Hands-on experience in airline systems such as Reservations & Ticketing, PSS, DCS, Revenue Management, Inventory, Loyalty, or Ancillaries
Good understanding of airline operations, customer journeys, and revenue streams
Required Skills
Proven Business Analysis experience in airline or aviation IT environments
Solid functional analysis and documentation skills
Experience with Agile/Scrum methodologies
Excellent verbal and written communication skills (mandatory)
Strong stakeholder management and problem-solving abilities
Tools
JIRA, Confluence, Azure DevOps (or similar)
Process modelling and documentation tools
Preferred (Optional)
Experience with IATA standards (NDC, EMD, One Order, etc.)
Business Analysis or Agile certifications (optional)
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Business Analyst (Chennai)
🏢 IBS Software Services
📍 Chennai
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