About the Opportunity A fast-scaling technology and digital transformation firm operating across fintech, retail, and SaaS domains, we partner with global enterprises to design, optimize, and scale data-driven business processes. Our Business Analysts act as the critical bridge between stakeholders, engineers, and product leaders—translating ambiguity into actionable requirements, accelerating delivery, and driving measurable ROI through process innovation and product intelligence.

Role & Responsibilities

- Document business workflows, user stories, and functional requirements for digital products and operational systems using UML, BPMN, and user journey maps.
- Facilitate discovery workshops with stakeholders to uncover pain points, validate assumptions, and align on MVP scope and KPIs.
- Collaborate with product managers and engineering leads to prioritize backlog items, write acceptance criteria, and refine epics for agile sprints.
- Analyze operational data and process metrics to identify bottlenecks, recommend system improvements,



and quantify impact of proposed changes.
- Create and maintain requirement traceability matrices, process documentation, and release checklists aligned with SDLC standards.
- Validate test cases with QA teams and support UAT sessions to ensure deliverables meet business objectives and regulatory compliance.

Skills & Qualifications

- Must-Have
- JIRA
- Confluence
- SQL
- UML
- BPMN
- User Story Mapping
- Agile Methodology
- Wireframing Tools (Balsamiq, Figma, Miro)
- Preferred
- SAFe Certification
- Tableau / Power BI
- Experience in Fintech / E-commerce

Benefits & Culture Highlights

- Hybrid work policy with core on-site collaboration days; versatile scheduling for deep work.
- Access to upskilling stipends, certified training paths, and internal product innovation labs.
- Performance-linked bonuses, wellness programs, and quarterly hackathons with executive visibility.

📌 Business analyst (Delhi)
🏢 Devdort
📍 Delhi