- proficiency in local language is mandatory. . Good MIS and analytical skills,with experience working on dashboards,reports,and data analysis. . Strategic thinking ability with strong networking and multitasking skills.
- Prior experience in Banking,NBFC,or Fintech,preferably handling Personal Loans or Unsecured Loan collections. . ion Affiliation#
Responsibilities
- Oversee and manage the collections team in the assigned area to ensure timely recovery of receivables.
- Develop and implement effective collection strategies to minimize overdue accounts.
- Monitor aging reports regularly and prioritize collection activities to improve cash flow.
- Communicate with customers regarding payment arrangements and issue resolution.
- Analyze delinquent accounts and take appropriate actions for recovery.
- Prepare and present regular reports on collection performance, trends, and challenges.
- Collaborate with internal teams to resolve billing and payment discrepancies.
- Ensure strict adherence to company policies, compliance standards, and regulatory guidelines.
- Work in a deadline-driven and fast-paced environment while maintaining attention to detail.
- Maintain robust understanding of control, compliance, and due diligence across the entire collection process.
Who are we looking for
- 4+ years of experience in collections, with prior experience managing teams.
- Strong verbal and written communication skills; proficiency in local language is mandatory.
- Good MIS and analytical skills, with experience working on dashboards, reports, and data analysis.
- Strategic thinking ability with strong networking and multitasking skills.
- Prior experience in Banking, NBFC, or Fintech, preferably handling Personal Loans or Unsecured Loan collections.
- ion Affiliation#
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