- Manage and oversee the regional collections process to ensure timely payments from customers.
- Develop and implement strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze data and metrics to identify trends and areas for improvement in the collections process.
- Provide training and guidance to junior staff members on collections best practices.
- Ensure compliance with company policies and procedures in all aspects of collections operations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Role: Technical Support - Non Voice,
Industry Type: Automobile,
Department: Customer Success, Service & Operations,
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills collections processcommunication and interpersonal skillscompliancecustomer complaintsoperationstimely payments