1. Sales & Business Development • Drive sales of 2W EVs to achieve monthly and annual branch targets. • Develop and implement local sales strategies to penetrate the market. • Identify and onboard new customers, dealers, and institutional buyers. • Conduct local marketing activities, roadshows, test-ride events, and promotional campaigns.
2. Branch Operations • Manage daily branch operations ensuring smooth sales and delivery processes. • Oversee inventory, stock management, and coordination with supply chain. • Ensure compliance with company policies, documentation, and regulatory requirements.
3. Team Leadership • Lead, motivate, and monitor sales executives and front-line staff. • Set explicit sales goals, provide training, and drive performance.
• Foster a customer-centric culture across the branch team.
4. Customer Experience • Ensure excellent customer service and handle escalations effectively. • Monitor customer satisfaction levels and take corrective actions. • Promote adoption of EV technology by educating customers on features, benefits, and cost savings.
5. Reporting & Analysis • Prepare sales reports, MIS, and performance dashboards. • Track competitor activities and provide market intelligence. • Recommend process improvements to enhance branch efficiency.