- 2-3 years experience as Branch Operations Manager with strong branch banking operations knowledge and team leadership skills
- Lead branch operational activities, manage service team, ensure compliance, coordinate audits, authorize teller and relationship team entries, and act as vault/key custodian
Branch Operations Manager - Branch Banking
KRAs:
Lead the entire Branch Operational activities of an individual Branch
Manage a Service Team.
Ensure regulatory and procedural compliance
Co-ordinate the audit of the branch
Ensuring service excellence to enhance portfolio's, control retention and better cross sell activities
Authorize and check Teller and Relationship teams entries
Check end products, Check vouchers to transparent transactions
Vault / Key custodian of the Branch
Desired Candidate Profile:
Meticulous & has an Eye for detail
Minimum 2-3 years exp as a branch operation manager
Ability to manage and motivate front office staff.
Thorough overall understanding of branch banking operations
Should possess customer orientation and team leader qualities