- 4-7 years experience with gold loan banking and valuation expertise, Bachelor's or Post-graduation degree preferred
- Manage branch operations, lead field marketing, ensure compliance in gold loan valuation, customer acquisition and retention, control NPAs, and mentor staff
Job Summary
This position is open with Bajaj Finance Limited
Responsibilities
- Responsible for overall branch operations, performance profitability of the branch.
- Drive and participate in field-marketing activities of various financial products along with the team to improve brand visibility.
- Plan, conduct, monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion and branch growth.
- Focus on customer engagement for new customer acquisitions and retention of old customers.
- Conducting error-free valuation and appraisal of gold ornaments pledged in branch with correct weight and purity assessment as per company policy and auditory compliance.
- Joint custodian of the Vault with responsibility for safekeeping of pledged securities as per company policies.
- Responsible for keeping NPAs in control through solid follow-ups from the customers for interest collections.
- Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
- Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
- Maintaining quality performance of the business, preparing various reports of the same and taking necessary actions for growth of business in branch.
- Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
- Responsible for correct valuation maintenance of 100% process compliance at branch.