- 4-7 years experience in gold loan banking with skills in valuation appraisal, compliance, and NPA management
- Manage branch operations, lead field marketing, conduct gold valuation, ensure compliance, control NPAs, train staff, and drive business growth
Job Summary
This position is open with Bajaj Finance Limited.
Responsibilities
- Responsible for overall branch operations and performance profitability of the branch.
- Drive and participate in field-marketing activities of various financial products along with the team to improve brand visibility.
- Plan, conduct and monitor the branch field-level marketing activities to ensure a healthy pipeline of leads resulting in business conversion and branch growth.
- Focus on customer engagement for recent customer acquisitions and retention of existing customers.
- Conduct an error-free valuation and appraisal of gold ornaments pledged in the branch with correct weight and purity assessment as per company policy and audit compliance.
- Act as joint custodian of the vault with responsibility for safekeeping of pledged securities as per company policies.
- Responsible for keeping NPAs under control through strong follow-ups from customers for interest collections.
- Demonstrate good planning abilities for the smooth functioning of the branch and to develop cohesiveness within the company and with co-workers.
- Hire, coach, mentor and train employees and provide timely feedback on their performance.
- Maintain quality performance of the business, prepare various reports, and take necessary actions for growth of business in the branch.
- Increase gold loan business and cross-sell various other third-party products, such as NCDs and gold coins.
- Maintain 100% process compliance in valuation at the branch and ensure audit-ready valuation of pledged gold ornaments.