- 4-7 years experience with gold loan banking and valuation expertise
- Manage branch operations, drive gold loan business growth, ensure compliance, lead marketing and customer engagement activities
Job Summary
This position is open with Bajaj Finance Limited.
Responsibilities
- Responsible for overall branch operations and profitability of the branch.
- Drive and participate in field-marketing activities of various financial products with the team to improve brand visibility.
- Plan, conduct, and monitor branch field-level marketing activities to ensure a healthy pipeline of leads resulting in business conversion and branch growth.
- Focus on customer engagement for new customer acquisitions and retention of existing customers.
- Conduct error-free valuation appraisal of gold ornaments pledged in the branch with correct weight and purity assessment as per company policy and auditory compliance.
- Joint custodian of the Vault with responsibility for safekeeping of pledged securities as per company policies.
- Responsible for keeping NPAs in control through strong follow-ups from customers for interest collections.
- Good planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and with co-workers.
- Hiring, coaching, mentoring, and training employees and providing them with timely feedback on their performance.
- Maintaining quality performance of the business, preparing various reports, and taking necessary actions for growth of the business in the branch.
- Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale, etc.
- Responsible for correct valuation maintenance of 100% process compliance at the branch.