Job highlights

- Handle escalations and provide prompt resolutions with minimum disruption to operations
- Good communication and coordination ability
- Experience 8-10 years

Job responsibilities : Candidate should be fully aware of all facets of the logistics industry (Jack of all) to lead the various activities related to the industry

Oversee day-to-day air and sea cargo operations, ensuring timely deliveries, documentation, and compliance with international freight standards.

Ensure adherence to SOPs, quality benchmarks, and statutory regulations (customs clearance, etc.)

Implement cost-effective strategies to optimize operational efficiency.

Drive business growth by developing new clients and maintaining existing accounts. Set and monitor sales targets for the team and ensure achievement through structured plans.

Analyze market trends, customer needs, and competitor activities to identify recent opportunities.

Lead, mentor,



and manage the branch staff including operations, documentation, and sales teams.

Conduct performance reviews, training sessions, and team-building activities.

Maintain high levels of customer satisfaction through regular interaction, issue resolution, and consistent service delivery.

Handle escalations and provide prompt resolutions with minimum disruption to operations.

What are we seeking for :

A smiling face, a healthy mind and body, and a positive attitude are a must.

Should be fluent in English respective local language.

Strong organizational and multitasking skills

Familiarity with basic budgeting and vendor management

Good communication and coordination ability

Knowledge of Logy-sis or any accounting software.

Experience 8-10 years

📌 Branch Manager (Kolkata)
🏢 FEI Cargo
📍 Kolkata