- Make outbound calls to customers and explain products/services.
- Handle inbound customer calls and provide accurate information.
- Follow up with leads and convert them into customers.
- Understand customer requirements and resolve basic queries.
- Maintain proper records of calls, leads, and customer details.
- Achieve daily/weekly/monthly calling and performance targets.
- Coordinate with the sales and customer support teams.
- Follow company policies and maintain professional communication.
### Candidate Requirements
- Good communication skills in English Kannada/Hindi or relevant regional language.
- Basic computer knowledge.
- Valuable convincing and interpersonal skills.
- Positive attitude and willingness to achieve targets.
- Freshers can apply; BPO/telecalling experience is an advantage.
- Minimum qualification: 10th / 12th / Graduate.