– BPO Executive

Key Responsibilities

- Handle inbound and outbound calls with prospective students.
- Explain ESLA postgraduate programs, course details, eligibility criteria, and admission procedures.
- Understand student requirements and provide relevant program information.
- Address student queries and provide accurate information.
- Follow up regularly with interested candidates and convert enquiries into applications.
- Maintain and update student enquiry and follow-up records.
- Coordinate with the admissions team regarding student applications and admission status.
- Maintain professional communication and ensure a positive student experience.

Qualification & Skills:

-Any UG or PG (Specialized in Psychology) or a related discipline.

- Excellent verbal communication and interpersonal skills.
- Valuable convincing and student engagement skills.
- Basic knowledge of MS Excel and computer operations.
- Ability to explain academic programs clearly and confidently.
- Prior experience in BPO, telecalling, or admissions counselling will be an added advantage.

📌 BPO Executive (Amaravati)
🏢 SRM University, AP
📍 Amaravati