Company Description Bhanzu is transforming how children learn math by combining strong pedagogy with modern technology to build sharper thinking and greater confidence in students. Founded by Neelakantha Bhanu, known as the World’s Fastest Human Calculator, Bhanzu serves over 70,000 learners across more than 20 countries, including the US, UK, Canada, Australia, New Zealand, and the Middle East. The platform maintains a global classroom rating of 4.93/5, reflecting high learner and family satisfaction.

Bhanzu’s team of educators, engineers, designers, and creators collaborates to make world-class math education universally accessible. Headquartered in Bengaluru, the company is on a mission to impact 1 million learners worldwide.

Role Description The BDA–Renewals WFO role is a full time, on-site position based in Bengaluru. The role involves managing end-to-end renewal cycles for existing learners, ensuring timely follow-ups and successful subscription extensions. The person in this role will engage with families and learners to understand their needs, address concerns, and reinforce the value of Bhanzu’s programs to drive customer retention.

Day-to-day responsibilities include tracking renewal pipelines, analyzing learner engagement data,



coordinating with academic and support teams, and maintaining accurate records in CRM tools. The role also requires consistently meeting renewal targets while maintaining high standards of customer satisfaction and clear, professional communication.

Qualifications

- Strong customer retention and renewals skills, with experience driving repeat business and maintaining long-term relationships.
- Customer satisfaction focus, with the ability to understand learner and parent needs and resolve issues effectively.
- Analytical skills to interpret engagement metrics, identify patterns, and make data-informed decisions to improve renewal rates.
- Excellent communication skills, including clear spoken and written communication and active listening.
- Prior experience in inside sales, account management, or education-related customer success is preferred.
- Comfort working with CRM tools, spreadsheets, and reporting dashboards.
- Ability to work on-site in Bengaluru, manage multiple accounts, and meet targets in a fast-paced environment.
- Bachelor’s degree in any discipline or equivalent practical experience in sales or customer-facing roles.

📌 BDA-Renewals WFO (Bengaluru)
🏢 Bhanzu
📍 Bengaluru