- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#
Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and proactive professional to join our Sales Department as a Bank Officer Swadesh Banking. This role is pivotal in driving the bank's growth by expanding our customer base in rural and semi-urban areas, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of financial services, excellent interpersonal skills, and the ability to work independently while aligning with the bank's mission to provide inclusive banking solutions. This position requires a strategic approach to sales, customer relationship management, and compliance with regulatory standards within the financial services industry.Responsibilities:-
- Identify and develop new business opportunities in rural and semi-urban markets to increase the bank's customer base.
- Promote and sell the bank’s financial products and services, including savings accounts, loans, and insurance products, tailored to the needs of the target demographic.
- Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention.
- Conduct market research and competitor analysis to identify trends and opportunities for product development and sales strategies.
- Ensure compliance with all regulatory requirements and internal policies during all sales and customer interaction processes.
- Collaborate with internal teams such as credit, operations, and risk management to facilitate smooth onboarding and servicing of customers.
- Prepare and present regular reports on sales performance, market feedback, and customer insights to senior management.
- Organize and participate in community outreach programs and financial literacy initiatives to enhance brand visibility and customer engagement.
- Resolve customer queries and complaints promptly to maintain the bank’s reputation and customer trust.
- Monitor and manage the sales pipeline effectively to achieve monthly and quarterly targets.
Skill:-
- Rural Market Penetration
- Financial Product Knowledge
- Customer Relationship Management (CRM)
- Regulatory Compliance
- Sales Pipeline Management
- Market Research and Analysis
- Communication and Negotiation
- Financial Literacy Training
- Report Preparation and Presentation
- Problem Solving and Conflict Resolution
Preferred Qualifications:-
- Bachelor’s degree in Finance, Business Administration, or a related field from a recognized university.
- Minimum of 3-5 years of experience in sales or business development within the financial services sector, preferably with exposure to rural banking or microfinance.