1. 24*7 Coverage for real time remediations
2. Advanced Level Troubleshooting for all the Proactive Alerts & Requests / Issues
3. Collecting & Analyzing Backup Product logs - Analysis (Proficient - Must to have)
4. Surface complex & custom reports (Daily / Weekly / Monthly/Quarterly)
5. Overall Backup & Recovery Administration for all the Customers
6. This Group additionally contributes to Ransomware Recovery Projects to meet 24*7 Contractual clause under IR Services (Positive to have)
7. Ensuring RMS customers are following the best practices / guidelines outlined by Commvault
8. Perform Backup Product Software Upgrade
9. Work with Commvault Product Support team & 3rd Party Vendors (Software / Hardware) as required
📌 Backup And Recovery Administrator (Chennai)
🏢 Kaizen Sra Technologies
📍 Chennai
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