Role Objective

The Telecalling Executive will be the engine of our sales funnel. You will manage a high volume of incoming interest, ensuring every lead is contacted promptly, vetted for quality, and categorized within our CRM. Your success is measured by the accuracy of your lead profiling and the efficiency of your handovers to the senior sales team.

Key Responsibilities

- High-Volume Outreach: Manage a daily flow of 75–100 leads, ensuring rapid response times to maintain lead "warmth."
- Dual-Sector Profiling: Qualify leads across both Luxury Residential and Commercial Real Estate portfolios based on budget, intent, and location preference.
- CRM Data Integrity: Serve as the primary custodian of the CRM. Accurately log every call attempt, conversation summary, and lead status to ensure no data loss.
- Seamless Handover: Identify high-intent prospects and facilitate a smooth transition to Senior Consultants, providing them with all necessary context to close the deal.
- Legacy Representation: Maintain the professional standards of a 36-year-old firm, delivering a polite and knowledgeable first impression to every caller.

Requirements & Skills

- Experience:



2+ years in high-volume telecalling or pre-sales (Real Estate experience is highly preferred).
- Speed & Efficiency: Ability to maintain high energy and productivity throughout the day to meet daily call targets.
- CRM Proficiency: Proven experience working with CRM software; ability to type and update records while conducting a conversation.
- Communication: Clear, persuasive, and qualified speaking skills in both English and Hindi.
- Organizational Skills: Excellent at managing follow-up reminders and multitasking between different project requirements (Residential vs. Commercial).

Compensation & Culture

- Fixed Salary: This is a fixed-salary position with scope of incentives focused on quality of service and data accuracy.
- Growth: Opportunity to learn the nuances of the Delhi-NCR luxury real estate market and grow into senior sales or CRM management roles.

Pay: ₹300,000.00 - ₹360,000.00 per year

Experience:

- Sales: 1 year (Preferred)

Language:

- English (Required)

Work Location: In person

📌 Presales Consultant (Delhi)
🏢 Shray Projects
📍 Delhi