Job Title: Sales Officer Point of Sale (POS) Department: Retail Field Sales / Credit Card Acquisition Organization: SBI Card (via Authorized Channel Partner / Direct Sales) Location: South Kolkata, West Bengal

Role Overview

The Sales Officer (POS) is responsible for driving end-to-end credit card acquisition at assigned retail partner outlets, shopping malls, high-footfall commercial zones, and corporate kiosks across South Kolkata. The role requires proactive customer engagement, strict adherence to digital onboarding compliance, and consistent achievement of monthly issuance targets.

Key Responsibilities

- Point-of-Sale Customer Acquisition: Actively engage walk-in shoppers and prospective customers at assigned retail stores, brand outlets, and merchant tie-up locations to pitch SBI Credit Card variants tailored to their spending profiles.
- End-to-End Application Processing: Guide customers through the digital KYC and application journey on tablets/smartphones, ensuring accurate documentation and zero-error submission to minimize application drop-offs and rejections.
- Target Achievement & Productivity: Consistently meet and exceed daily login targets, monthly card activation benchmarks, and minimum net-issuance numbers.
- POS Visibility & Merchandising: Maintain brand visibility at assigned retail counters by ensuring promotional standees, tent cards, and QR displays are properly placed and updated.
- Stakeholder & Store Relationship Management: Build strong working relationships with store managers, cashiers, and retail floor staff at partner outlets to maximize customer referrals at the billing counter.
- Operational Discipline & Reporting:



Attend mandatory daily morning gate meetings/huddles, adhere strictly to assigned store rosters and geo-tagged attendance protocols, and submit end-of-day login/conversion reports to the Team Leader.
- Compliance & Fair Practices: Adhere strictly to RBI guidelines and SBI Cards Code of Conduct ensure transparent communication regarding fees, charges, and card features without mis-selling.

Eligibility & Qualifications

- Education: Minimum 10+2 (Higher Secondary) pass; Graduates in any discipline preferred.
- Experience: 0-3 years of experience in field sales, retail sales, banking/BFSI products, telecom, or FMCG. Freshers with strong communication skills and high energy are welcome.
- Language Proficiency: Fluent in Bengali and Hindi, with working knowledge of English.
- Technical Readiness: Comfortable operating Android smartphones/tablets and digital onboarding apps.

Key Skills & Competencies

- Strong persuasion, pitch delivery, and objection-handling skills in high-footfall retail environments.
- High resilience, self-motivation, and ability to work standing/on-field during peak retail hours (including weekends/festive rush).
- Strict punctuality and commitment to daily login discipline.

Compensation & Benefits

- Fixed Salary: Competitive base pay aligned with industry standards
- Incentives: Attractive monthly performance incentives based on card issuance and variant mix.
- Career Progression: Fast-track growth opportunities to Senior Sales Officer and Team Leader roles based on sustained performance.

Pay: ₹16,000.00 - ₹24,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Field Sales Officer (Kolkata)
🏢 Sbi Card
📍 Kolkata