Job Description – Junior Store Manager (JSM)

More Retail, an Amazon company, is one of India’s leading supermarket chains, known for quality products, excellent customer service, and a rapidly growing footprint. We are expanding our team across South and Central Kerala and looking for talented professionals who are passionate about retail operations and eager to grow with us.

Locations: Haripad, Mavelikara, Anchal, Muttuchira, Shankranthi, Ponkunnam

Vacancies: Junior Store Manager & Senior positions across South and Central Kerala.

Position Overview

The Junior Store Manager will support the Store Manager in managing daily store operations, ensuring excellent customer service, supervising store associates, and maintaining operational standards. The role involves hands-on involvement in floor operations, inventory management, staff coordination, and sales performance.

Candidates with supermarket/grocery experience are preferred. Professionals from other retail sectors such as Apparel, Fashion, QSR (Quick Service Restaurants), Lifestyle, etc., with relevant experience in retail operations and team handling, will also be considered.

Key Responsibilities

- Support the Store Manager in ensuring smooth day-to-day store operations.
- Supervise floor operations, staff deployment, and customer service.
- Monitor stock availability, inventory levels, and replenishment.
- Assist in cashiering, billing operations, and cash management.
- Handle customer queries and escalations effectively.
- Ensure store hygiene, grooming, safety, and compliance standards.
- Support sales initiatives and achievement of store targets.
- Monitor shrinkage and follow loss prevention practices.
- Guide and motivate store associates to ensure operational efficiency.




- Take independent responsibility for assigned shifts when required.

Key Operational Areas

- Store Opening & Daily Readiness
- Customer Service & Store Etiquette
- Grooming & Professional Standards
- Cashiering & Billing Operations
- Loyalty Programs & Sales Conversion
- Fresh & Vegetables (FnV) Operations
- Inventory Planning & Stock Replenishment
- Inventory Management & Stock Audits
- Shrinkage & Loss Prevention
- Merchandising & Visual Presentation
- Floor Operations & Team Management
- Store Maintenance & Compliance
- Omni-Channel Operations (for Amazon Now/Fresh Stores)
- Basic Reporting & Google Sheets
- Audit Readiness & SOP Compliance

Mandatory Experience

- Minimum 2 years of experience in retail operations.
- Experience in handling store operations and supervising teams.
- Basic knowledge of merchandising, inventory management, and customer service.
- Supermarket/grocery experience preferred; candidates from other organised retail sectors will also be considered.
- Basic educational qualifications are also considered.

Selection Process

- Online Test
- Face-to-Face / Online Interview

Desired Skills

- Team handling and leadership abilities.
- Valuable communication and customer service skills.
- Problem-solving and decision-making abilities.
- Basic understanding of retail KPIs, shrinkage, and store operations.
- Willingness to take ownership and work in a fast-paced retail environment.

How to Apply

Interested candidates can share their updated resumes through:

Call / WhatsApp: (phone hidden) (HR)

Email: [email protected]

Benefits

- Provident Fund (PF)

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Life insurance
- Provident Fund

Work Location: In person

📌 Junior Store Manager (Kayamkulam)
🏢 More Retail
📍 Kayamkulam