Job highlights

- Basic ability to create API calls using REST and GraphQL,and a working understanding of webhooks and subscribing to endpoints to trigger notifications and automations . . Positive command of advanced Excel and Google Sheets functions,especially lookups .

About the role At Headphone Zone, a lot of our day to day operations across warranty, returns, orders, and payments run on automations that keep the business moving. We are looking for an Automations Assistant to take ownership of our existing library of automations , keep them running smoothly , and help build new ones .

This is a hands on , beginner friendly automations role . You will not be expected to architect complex systems from scratch on day one. Instead, you will inherit a well documented set of workflows with written SOPs , learn how they work , troubleshoot them when they break , and gradually build the skills to take on more. Your work will directly free up our Head of Automations to focus on more complex projects.

This is an assistants role, not a Head of Automations role. If you love the satisfaction of fixing a broken workflow, cleaning up a messy Google Sheet, and building up your technical skills over time, you will enjoy this.

What you will do day to day

- Monitor and troubleshoot existing automations across our tools, using our written SOPs as your first port of call.
- Read and understand existing AppScript , JavaScript , and Python projects well enough to spot what is going wrong and fix it.




- Build and maintain API integrations using REST and GraphQL , and set up webhooks to connect and automate across Shopify , Freshdesk , JotForm , Razorpay , Cashfree , and Unicommerce .
- Improve our Google Sheets based automations using advanced functions and lookups so that data stays accurate across warranty , returns , orders , and payments .
- Build new automations and rebuild existing ones in n8n and Zapier , using AI tools like Claude Code and ChatGPT Codex to optimise them for cost and speed.

What we are looking for

- Basic working knowledge of JavaScript or Python , enough to read and understand an existing AppScript project.
- Basic ability to create API calls using REST and GraphQL , and a working understanding of webhooks and subscribing to endpoints to trigger notifications and automations .
- Good command of advanced Excel and Google Sheets functions, especially lookups .
- Familiarity with at least one automation tool such as n8n or Zapier .
- Comfort using AI coding tools to build and improve automations.

What this role is not This is not a senior or architect level position. We expect and want you to grow into more complex work over time, but the starting point is maintenance , troubleshooting , and supported building .

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Automations Assistant (Mumbai)
🏢 Headphone Zone
📍 Mumbai