:

- We are looking for an experienced Atlassian Jira Administrator Consultant with 5 to 11 years of experience in administering configuring and optimizing Atlassian tools
- The ideal candidate should have strong expertise in Jira Jira Service Management JSM Confluence workflow customization system administration and Agile project management support

Key Responsibilities:

- Administer and maintain Jira Software Jira Service Management JSM and Confluence platforms

- Configure projects workflows issue types screens permissions and notification schemes

- Design and implement Jira automation rules and custom workflows

- Manage user access roles groups and security schemes

- Support Agile teams by configuring Scrum and Kanban boards

- Create and maintain dashboards filters reports and KPIs

- Perform Jira upgrades migrations integrations and system health monitoring

- Integrate Jira with third party applications and DevOps tools

- Troubleshoot platform issues and provide end user support

- Collaborate with development QA DevOps and project management teams to drive process improvements

- Develop and maintain Atlassian best practices governance and documentation





Technical Requirements:

- Solid experience with Jira Software Administration

- Hands on expertise in Jira Service Management JSM

- Experience with Confluence Administration

- Knowledge of Agile Scrum and Kanban methodologies

- Expertise in Workflow Design Permission Schemes Notification Schemes and Automation

- Experience with REST APIs and Jira integrations

- Strong understanding of ITSM processes

- Proficiency in creating dashboards custom reports and performance metrics

Additional Responsibilities:

- Experience with ScriptRunner Automation for Jira and Marketplace Apps

- Exposure to Bitbucket Bamboo GitHub GitLab or Azure DevOps

- Knowledge of Jira Cloud and Data Center environments

- Experience in Atlassian migration projects

- Understanding of CI CD and DevOps practices

Preferred Skills:

Technology->DevOps and Continuous Testing->Continuous delivery - Continuous deployment and release->Atlassian,Technology->Enterprise / Domain Platforms->Agile Management Tools->JIRA

📌 Atlassian Engineer (Bengaluru)
🏢 Infosys
📍 Bengaluru