Job highlights

- Experience in sales forecasting, wastage control, and compliance with SOPs in a QSR or restaurant setting

- Supervise outlet operations, drive sales and profits, manage assets and equipment, control wastage, handle customer complaints, and ensure team training and motivation

Responsibilities Financial

- Supervise an individual outlet.

- Maximize Cafe sales performance and drive profits.

- Sales forecasting and apportioning targets across teams.

- Asset & Equipment maintenance.

- Assuring the Timely & Accurate indent is placed for the cafe.

- Wastage control measures.

- Ensuring the compliance of the SOPs on cash & all the tenders.

- Timely forecast of the stock in order to ensure the smooth operation of the Restaurant.

Learning & Development Management

- Retention of manpower.

- Motivating the team to ensure the sales target is met.

- Briefing the team on a daily basis to ensure the team understands the importance SOPs.





- Ensure the team is groomed to move to the next level.

- Grievance handling & solving issues.

- Ensure the Training Certification of team members.

Process Indicators

- Ensuring all the documentation related to the cafe is done on time (Sales Reports/ Cafe Registers).

- Ensuring the Quality Audits done on day to day basis.

- Implementation of SOPs.

- Productive utilization of the manpower by means of effective charting out of the duty roster.

- Integrity, cost controls and Waste Management.

- Ensuring 90% score in the Management Visit Report.

Customer orientation

- Ensure all the Customer complaints are resolved.

- Analysis of Customer database complaints & drive the footfall in the Restaurants.

- Ensuring the SOPs are followed by the team in the cafe to drive customer focus.

- Ensuring the Training norms is met.

📌 Asst Restaurant Manager - QSR (Lucknow)
🏢 Belhem Hospitality
📍 Lucknow