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Position: Asst Manager – Service Sales Business Area: Environment & Energy

Legal Entity: ATPL Division: ESE

Department: Service Sales

Reporting to: Sr. Manager – Service Sales

Approver: Last revision date: 15.09.2026

BRIEF DESCRIPTION

- Responsible for driving aftermarket sales by managing customer relationships, identifying business opportunities,

and achieving sales targets.

- The role involves promoting spare parts and service solutions, coordinating with internal teams to ensure timely order fulfillment, expanding the customer base, and providing excellent post-sales support.
- The incumbent will also analyze market trends, prepare sales reports, and contribute to business growth while ensuring high levels of customer satisfaction.

KEY RESPONSIBILITIES

- Market intelligence of Decanter customers and knowing competitor base.
- Responsible for the Spares Sales for Competitor installation equipments like Decanter, Centrifuge, Disc/Drum Filters,

Belt Filters, Dryers, Screens etc.

- Visit customers regularly(PAN INDIA).
- Periodic Interaction with Customer for current enquiry generation.
- Ontime visit report & MOM preparation.
- Technical guidance to back office team for proposal generation.
- Update Interactions in CRM tool.
- Achieve Monthly,Quartely and Annual sales targets through Spares,Services,Upgrades and retrofits. Build and manage a healthy sales pipeline through active lead generation and customer engagement. Identify upsell/cross-sell,

opportunitiesSales Target to be achieved

- To negotiate commercially and terms & conditions as per organisation requirement to close the order.
- To develop competitor installation business to enhance the order intake.
- Tender participation
- Strategic account management
- Providing accurate forecasting on order intake.Decanter

TECHNICAL SKILLS (knowledge)

Must have





- MS office ( Excel / word / ppt )
- Outlook
- SAP
- CRM tool

format Rev 01 27-03-2026

SOFT SKILLS (skills and behaviors)

Customer Focus

- Resolve issues within colleagues and other organizations in a way that appears seamless to the customer
- Listen and fully understand the customer needs
- Converting the voice of the customer into actions
- Developing strong partnerships with all stakeholders to maximize customer value

Ownership for Performance

- Acquiring ownership in solving the problem
- Acting appropriately without waiting for instructions.
- Achieving results without compromise in compliance, safety and processes.
- Identifying the simplest way to achieve the solution.

Share Commitment

- Aligning self-interest with the interest of the business organization.
- Accepting suggestions, good ideas or initiatives, instead of "reinventing the wheel"
- Encouraging collaboration with all stake holders
- Obtaining periodic feedback and closing the scope of improvement.
- Applying learnings from successes and mistakes and sharing them with team and concerned stakeholders
- Offer resources to others outside my team or business organization to help them resolve their challenges

Openness

- Listen to others to fully understand their ideas
- Openly sharing knowledge with others
- Trusting the ability of others by encouraging them to deliver or to make prompt decisions
- Walk my talk

POSITION

- Driving for Results
- Entrepreneurial Thinking
- Evaluating and Implementing Ideas
- Sharing Information
- Setting a Strategic Vision
- Managing from a Distance
- Forecasting accuracy
- Creating and Maintaining Networks
- Competitor Market Intelligence

EDUCATION

Minimum BE

Desirable Mechanical

EXPERIENCE

Experiencie Min :07 Max. :- 08

Industrial Sector Process Equipment & Manufacturing Industry like Food, Environment, Chemical, Mining & Mineral, Starch, Pharma application.

📌 Asst Manager – After Sales (India)
🏢 RECEX
📍 India