Job highlights

- Bachelor s/ Diploma degree . 2-5 years of experience in sales,operations,hospitality,retail,or service roles

- You ll interact with potential clients and existing members,ensuring a seamless experience while overseeing inventory,scheduling,and class management

- Member Experience & Engagement

- Resolve escalations and ensure a smooth before / during/after-class experience

In this role, you ll be driving membership sales and managing day-to-day center operations. You ll interact with potential clients and existing members, ensuring a seamless experience while overseeing inventory, scheduling, and class management. Your passion for fitness and attention to detail will be key in creating a welcoming atmosphere and achieving your sales targets.

1. Sales & Business Growth

- Own monthly targets for memberships, renewals, and upsells.

- Drive walk-in/trial conversions through effective consultations.

- Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal

2.

Centre Operations

Management

- Ensure smooth daily operations using the desired checklist tool

- Oversee class schedules, trainer punctuality, and session readiness.

- Conduct daily facility audits to maintain cleanliness, safety, and brand standards.

- Manage inventory of essentials (first-aid, water) and ensure timely restocking.

- Address operational gaps related to attendance, bookings, equipment,



or facility.

3.

Member

Experience & Engagement

- Build strong rapport with members to create a welcoming, community-driven environment.

- Resolve escalations and ensure a smooth before/during/after-class experience.

- Capture and document feedback from members and trainers for continuous improvement.

- Uphold Cultfit s service quality and be the primary representative of the centre.

What Success Looks Like :

- Meeting/exceeding sales and conversion targets.

- A consistently smooth, compliant, and high-performing centre.

- High member satisfaction, retention, and NPS.

- Strong centre ambience, audit scores, and operational excellence.

Qualifications and Skills:

- Bachelor s/ Diploma degree

- 2-5 years of experience in sales, operations, hospitality, retail, or service roles.

- Strong communication and customer-handling skills.

- High ownership, problem-solving ability

- Good to have: Passion for fitness, wellbeing, and community building.

Why Join Cultfit?

- Comprehensive health insurance and wellness benefits.

- Exclusive access to Cultfit workouts, enabling you to transform your own fitness journey.

- Be part of Cultfit s mission to #makehealtheasy for millions.

- Exposure to sales, operations, customer experience, and business performance.

- High-growth workplace with performance-based advancement.

📌 Associate Center Manager (Bengaluru)
🏢 Cult.fit
📍 Bengaluru