Here is a professional for an Assistant Restaurant Manager WOW! momo, suitable for recruitment portals, LinkedIn, and internal hiring.

Assistant Restaurant Manager WOW! momo

Department: Operations

Designation: Assistant Restaurant Manager (ARM)

Industry: Quick Service Restaurant (QSR) / Food & Beverage

Reports To: Restaurant Manager / Area Operations Manager

Employment Type: Full-Time

Work Location: As per business requirement

About WOW! momo

WOW! momo is one of India’s leading homegrown QSR brands, known for its innovative food offerings, customer-centric approach, and fast-growing restaurant network. We are looking for energetic, customer-focused, and result-oriented professionals to join our restaurant operations team.

Job Purpose To support the Restaurant Manager in managing day-to-day restaurant operations, ensuring excellent customer experience, maintaining food quality and safety standards, driving sales and profitability, and developing a motivated team that consistently delivers WOW! service.

Key Responsibilities

1. Restaurant Operations

- Manage daily restaurant operations and ensure smooth functioning across all shifts.
- Ensure adherence to Standard Operating Procedures (SOPs), operational checklists, and company policies.
- Monitor opening and closing activities, equipment functionality, cleanliness, and overall restaurant readiness.
- Ensure timely order preparation, accurate billing, and efficient order delivery.

2. Sales & Business Performance

- Drive daily sales and achieve assigned sales targets.
- Monitor key performance indicators such as average order value, customer footfall, order accuracy, and sales growth.
- Identify opportunities to improve upselling, cross-selling, and customer conversions.
- Support cost control initiatives and improve restaurant profitability.

3. People Management & Development

- Lead, coach, and motivate Team Members and Shift Managers.
- Ensure adequate manpower availability and effective shift scheduling.
- Drive employee engagement, attendance, discipline,



and retention.
- Train team members on product knowledge, customer service, food preparation, and operational standards.
- Identify high-potential employees and support their career growth through on-the-job training and development.

4. Customer Experience

- Ensure exceptional customer service and a positive dining experience.
- Handle customer complaints and resolve service issues promptly.
- Maintain service speed, product consistency, and order accuracy.
- Build customer loyalty through friendly, productive, and professional service.

5. Food Safety & Quality

- Ensure compliance with food safety, hygiene, sanitation, and food handling standards.
- Monitor product quality, portion control, freshness, and adherence to recipes.
- Ensure proper storage, stock rotation, and expiry-date monitoring.
- Maintain a clean, safe, and hygienic restaurant environment.

6. Inventory & Cost Management

- Monitor inventory levels and ensure timely stock replenishment.
- Minimize food wastage, pilferage, and operational losses.
- Conduct stock counts and support inventory reconciliation.
- Monitor consumption, food cost, packaging cost, and other controllable expenses.

7. Cash Management & Compliance

- Ensure accurate cash handling, billing, POS operations, and end-of-day reconciliation.
- Maintain operational records, registers, and reports as required.
- Follow company policies and applicable statutory requirements.
- Ensure proper handling of cash, inventory, and other company assets.

Eligibility Criteria
- Education: Graduate preferred; candidates with relevant qualifications and QSR experience may also be considered.
- Experience:



2–4 years of experience in restaurant operations, preferably in QSR, food service, or retail operations.
- Prior experience in team handling, shift management, customer service, and sales performance is preferred.

Required Skills & Competencies
- Strong leadership and team management skills.
- Customer-first attitude and problem-solving ability.
- Sales orientation and business acumen.
- Good communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of inventory management, cash handling, and food safety.
- Willingness to work in rotational shifts, weekends, and holidays as per business requirements.

Key Performance Indicators (KPIs)
- Achievement of restaurant sales targets.
- Customer satisfaction and complaint resolution.
- Food cost, wastage, and controllable expense management.
- Employee attendance, retention, and manpower availability.
- Food safety, hygiene, and audit compliance scores.
- Order accuracy and service speed.
- Team productivity, training completion, and internal promotions.

Career Growth

At WOW! momo, high-performing Assistant Restaurant Managers can develop their leadership capabilities and progress toward Restaurant Manager and higher operations leadership roles, based on performance and business requirements.

Why Join WOW! momo?

- Opportunity to work with a growing Indian QSR brand.
- Performance-driven work culture.
- Hands-on operational and leadership development.
- Career growth opportunities within the organization.

Join WOW! momo and be part of a team that delivers great food, great service, and a WOW! customer experience every day.

Role: Restaurant Manager, Industry Type: Hotels & Restaurants, Department: Food, Beverage & Hospitality, Employment Type: Full Time, Permanent Role Category: F&B; Service Education: 10th Pass Key Skills Skills highlighted with ‘‘ are preferred keyskills Restaurant Management QSRHotel Management

📌 Assistant Restaurant Manager (Indore)
🏢 Wow Momo Foods
📍 Indore